Delivery Options

We aim for all orders to be dispatched from our warehouse within 1 working day, and if ordered prior to 2pm (Monday - Friday) the same day*. Please note that if your order includes an out of stock item we will contact you prior to shipping your order, which may delay the order being dispatched.


UK Delivery Options

Royal Mail 2nd Class Signed For - (2-3 working days) Signature required on delivery. Please note that this option is only available for orders up to £50.00 due to service insurance limits.

DPD Local Next Business Day - Full tracking information

Orders need to be placed before 2pm Monday-Thursday for estimated delivery before the weekend. Excludes Highlands, Islands & NI. Excludes Saturday & Sunday delivery.

DPD Local - (2 Working Day Service) Full tracking information

Service for Highlands, NI and ROI, orders need to be placed before 2pm Monday-Wednesday for estimated delivery before the weekend.

DPD Local Saturday Delivery - Full tracking information. 

Orders need to be placed before 2pm Friday for an estimated delivery on Saturday. Excludes Highlands, Islands & NI.


Worldwide Delivery Options

DPD Express - (Delivery time dependent on country) Full tracking information


Exchanges and Returns

Returns are permitted up to 28 days after the date of delivery if products are returned to EP Sports / Baseball Outlet in a new, unused and resalable condition. The customer is responsible for covering the cost of returning the products to EP Sports / Baseball Outlet. EP Sports / Baseball Outlet recommend using a recorded delivery service for return of products to ensure that they are returned in a satisfactory condition. All returns must be agreed with EP Sports / Baseball Outlet prior to their return and must be accompanied by our 'Returns and Exchanges' form. This does not affect the customers statutory rights.

Click here for our Returns and Exchanges form

*Please note that whilst we aim to ship all orders within 1 working day, we cannot always achieve this during busy periods and holidays (e.g. Christmas).